Reviews

We took van for abs check. They said we could wait chose to drop off. Two days later they called us said we need a module but it was not available. They would call us. The following week we called to check on progress They said we could pick up van till module available. It was too late to pick up.. so we went the next day We came to pick up it was my birthday. My husband dropped me off.went to home depot. I SIGNED for vehicle. Walked to lot farthest from office. Van was dead. I walked in asked for jump. Someone came to jump me. Then I went to back our. Had no brakes. I told guy that jumped the van . HE SAID pump brake I told him you pump them there are no brakes he had to slam it in park to avoid hitting billboard post. He said get your stuff . He locked it and went to garage said someone would call.noone called Friday thru weds next week I called they said part not available no van till November. We said unacceptable. They then found part quoted price to 667.. Van would be available friday friday came no call. Called at 4pm. Will be ready monday..They would call. I CALLED again. We called. Readying now. WE CAmE they billed us over 1000.00 jon said you quoted me 667 he said he had to talk to manager. Called me back later to decided 699 ok we paid. We own 2 gmc vans 1 gmc Sierra a gmc bucket truck 3509hd and a gmc terrain.. bought from gmc carlisle.. we love your product but service is poor.

The waiting room was well apportioned and comfortable. This Buick Dealer was close and not difficult to drive to from my home in Martinsburg.

I was very disappointed I was their before my 12:00PM appointment for state inspection, oil change and filter and didn’t get out until after 2:PM I was billed $19.97 for a oil filter I could buy 3 for that price, ENVIR Fee I have never seen before. I am very disappointed

Friendly service

could had a 5 star and a 10 but was told a clean washed truck would be done when picked up . put it off at home for that reason .

This is by far the best Dealership and service shop in the entire area. I have taken my car to other places and they have lied to me and taking me I will only trust Stucky from now on

Everything was covered by the extended warranty.

The service center was quick and efficient

Not dealer's fault but wish more selection of new products was available! Very professional staff !

Car was at dealership for 36 hours Had Cadillac converted replaced. It was also to be detailed Which wasn’t done Last time I had the car there. The repairs weren’t done